Accessibility Statement
Accessibility statement for Alford Town Council
Website address: www.alfortowncouncil.gov.uk
This website is run by Alford Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours,
- contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website aren’t fully accessible:
- Some older PDF documents may not be fully accessible
- Some of the financial PDF documents and the register of interests documents may not be fully accessible
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
email [email protected]
call T: 01507 463590
We’ll consider your request and get back to you in 3 working days.
Map
If you can’t view the map on our Contact Us page, please call or email us for directions.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please contact: [email protected]
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Currently, we do not provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. Also, our offices do not have audio induction loops. However, if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter. Find out how to contact us.
Technical information about this website’s accessibility
Alford Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
- Financial documents – these are images from scanned documents
- Register of Interests – these are images from scanned documents from an outside body
- Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our older PDFs and Word documents don’t meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 .
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.
The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
What we’re doing to improve accessibility
We plan to improve accessibility on this website by addressing non-compliance issues (where possible) and we will;
Provide staff & council volunteers training to ensure that all new content added meets accessibility criteria.
We also run monthly and quarterly reports to identify and address accessibility issues.
Preparation of this accessibility statement
This statement was prepared in July 2024.
The website was last scanned for accessibility by Aubergine 262 Ltd in November 2024.
Officer of Alford Town Council and main contact
Proper Officer and Town Clerk: Dr Lynnette Pryke